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Customizr WordPress Theme FAQ

Below are the most recurrent threads/questions about Customizr. Before diving into it, you might want to check those useful pages.   This FAQ has been started by a forum volunteer : Electricfeet, and many topics have been resolved by Electricfeet Rdellconsulting and Acub . Thanks to them for their active and top quality support of Customizr!

Searching topics in the Customizr WordPress Forum

Creating a Customizr child theme

Responsive CSS



Logo and favicon

  • Logo and favicon dissapeared when moving from local path to production server : the logo and favicon file have to be re-uploaded if your move from one server to another, otherwise they will be pointing to the files path of the previous server
  • Center my logo?
  • Adding content before and after the logo ?


  • what dimensions for my slides? The optimal slides dimensions are 1170px in width and 500px in height. When you upload a picture with other dimensions than those, the theme will automatically resizes the pictures (without stretching theme) to fit the slider default dimensions
  • I already have pictures in my media library, will they fit to the slider dimensions? If you just switched to Customizr theme and already have pictures uploaded, you need to regenerate the Customizr specific slider sizes (with this plugin)
  • create a slider?
  • darken transparency of slider text box background?
  • make the slider scroll, even when the mouse is over it?
  • Understanding why my slider gets cropped?
  • On page load, after a second the image size/position changes : In Appearance > Customize > Responsibe Settings :  uncheck this option : "enable/disable slider's slides centering on any devices".

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  • Set a custom page for posts : in the WordPress customizer, go to Front page > Front page displays. Select “Static Page” and you’ll see a “Posts Page” drop down list toggling. Then choose the page of your posts in the “Posts page” list, and select a static page for home in the “Front Page” list.


.search .search-header .format-icon:before, .archive .archive-header .format-icon:before {
color: inherit;

Social profiles



array( tc__( 'fire' , 'utils'),
'tc_fancybox_gallery_filter' ),



  • remove comments from static home page?
  • How to disable comments for pages? In customizr, you can disable globally the page comments in the customizer option panel. You can also disable comments on a per page basis via the quick edit feature.
  • How to restrict comments to only certain post types? If you want to have even more control on which type of posts could authorize comments (like disabling comments for attachments for example) then use this plugin. (Disable comments plugin)


Migration issues

  • The pictures in my posts are pointing to a wrong url? Use this plugin to quickly find and replace url in your website.
  • My logo and favicon are not showing up after migration. This is normal : logo and favicon are the only options you have to update (re-upload) when migrating from one server to another.

Update issues

  • My website crashed after I updated the theme, what can I do? In some cases, the templates and/or hook structure might been modified on a new version of the theme. If you use a child theme, you might want to adapt your child theme files to the new updated templates.
  • Will I loose my settings on update? Your Customizr settings will never been changed or deleted with an update. They are written in the options table in the tc_theme_options  entry and are always kept from one version to another.
  • How can I switch back to an older version of the theme? You can find and download all the previous versions of the Customizr theme in the platform here.

Google analytics

  • How can I add Google analytics to my Customizr website? You can either use a seo plugin like this one or add your analytic code wit this snippet

Performance / page load

  • How can I improve the page load performances of the theme? Check out this post giving simple and free tips to drastically improve your performance with the Customizr WordPress theme.

Advanced customizations For developers